Salma Al Ghaithi

Salma Saeed Abdullah Al Ghaithi oversees patient experience initiatives across all UAE units, ensuring the delivery of consistent, high-quality, and patient-centered services.
Her scope includes monitoring patient satisfaction, managing feedback and complaint resolution processes, and implementing strategies to enhance the overall patient journey. She collaborates with clinical and operational teams to improve service standards, promotes a culture of excellence, and ensures alignment with organizational policies, quality frameworks, and patient care expectations.